On this page
- The 5 criteria that make good tyre assistance
- The cost that counts is the total
- Genuinely 24/7: availability is confirmed, not claimed
- Mobile tyre fitter, tow truck, garage or kit: what do you really need?
- On-the-spot repairs only when safe
- Credentials you can check before you call
- What happens after you call us
- Frequently asked questions
The 5 criteria that make good tyre assistance
Speed, price and reliability come down to five questions worth asking anyone you call, us included.
| Criterion | What often happens on the market | With SOS Tyre |
|---|---|---|
| Call-out price or total cost? | “From” prices or the call-out fee alone in the headline; labour, parts and night-time surcharges come to light afterwards. | Before confirming, you can ask us for the total cost of the job, not just the call-out. |
| “24/7” on paper or confirmed availability? | “24 hours a day” in the headline, then reduced hours in the small print or no answer at night. | Open 24 hours a day, 7 days a week, bank holidays included; on the phone we confirm straight away whether and when we can get to you. |
| Who answers, and who turns up? | Portals and national numbers that route your call to operators you don’t know. | We answer and we turn up ourselves, from our base in Milan. |
| On-the-spot repair or tow truck? | A tow even when an on-the-spot repair would have done, or a quick plug even when the tyre is no longer safe. | We only repair on the spot when it’s safe; otherwise the spare wheel or a solution agreed with you. |
| Credentials or promises? | Slogans with no name, address or reviews you can verify. | Official ADAC partner, 4.9/5 on Google with over 260 reviews, a base you can find on Google Maps. |
The cost that counts is the total
A low call-out price doesn’t tell you what you’ll pay in the end. The cost of a job depends on what is actually needed: repairing a hole, fitting the spare wheel, working on a run-flat or a van, coming out at night. That’s why we always recommend asking for the total cost before confirming.
With SOS Tyre you can do this on the phone or on WhatsApp: describe the problem, send us a photo of the tyre and its size, and decide with all the information in front of you. What the cost of a job depends on.
Genuinely 24/7: availability is confirmed, not claimed
Writing “24/7” on a website is easy; answering the phone at three in the morning is not. SOS Tyre is open 24 hours a day, 7 days a week, including nights, Sundays, bank holidays and August. When you call, we tell you straight away whether we can help and when we’ll arrive: if we can’t at that moment, we tell you that too, so you don’t waste time.
Our average arrival time is 30 minutes. Find out more: 24/7 tyre fitter in Milan, at night, on Sundays and bank holidays.
Mobile tyre fitter, tow truck, garage or kit: what do you really need?
Each option has its own use: choosing the right one saves you time and money.
| Option | When it makes sense | Limits |
|---|---|---|
| Mobile tyre fitter (SOS Tyre) | Puncture, flat tyre, wheel change, car stuck outside your home or in a garage, nights and bank holidays. | If the damage needs a tyre that isn’t available or garage work, we tell you straight away. |
| Tow truck | Accident, mechanical fault, damaged wheel or suspension, vehicle that can’t be moved safely. | For a simple puncture, the car ends up at the garage and you’re left without it. |
| Tyre garage | Scheduled work when the car can be driven. | Limited opening hours, and you have to get there: with a flat tyre that’s often not possible. |
| Repair kit | Small holes in the tread, to get you to a tyre fitter. | Doesn’t work on cuts or the sidewall; after use the tyre must be checked. |
Find out more: tow truck or mobile tyre fitter? and repair kit or space-saver?
On-the-spot repairs only when safe
The quickest repair isn’t always the right one. A small hole in the tread can be repaired; a cut in the sidewall, a bulge or a tyre driven flat for a long distance cannot. On the spot we assess the tyre and explain what is possible, with no shortcuts that send you back on the road on an unsafe tyre.
Credentials you can check before you call
- Official ADAC partner: what the partnership means, with thousands of contracted call-outs behind us.
- 4.9/5 on Google with over 260 reviews, public and readable by anyone.
- A real base: Via Enrico Cosenz 63, 20158 Milan.
- One number, SOS Tyre’s own: +39 377 326 0999, also on WhatsApp.
What happens after you call us
- We answer: tell us where you are and what happened, or send your location and photos on WhatsApp.
- We tell you what can be done, when we’ll arrive and, if you ask, the total cost.
- You confirm: we only set off once you give the go-ahead. Average arrival time: 30 minutes.
- We get you back on the road: a repair if it’s safe, otherwise the spare wheel or a solution agreed with you.
Prefer to write? Send your location, vehicle, problem and photos in a few steps.
Frequently asked questions
How can I tell whether a tyre assistance service is reliable?
Check who answers and who turns up, whether there is a real base, whether the reviews are public and whether you can find out the total cost before confirming. SOS Tyre ticks every box: official ADAC partner, based at Via Enrico Cosenz 63, 4.9/5 on Google.
Why not just go for the lowest price?
Because the price in the headline is often just the call-out fee: labour, parts and night-time surcharges come later. Compare the total cost of the job, which with SOS Tyre you can ask for before confirming.
Is SOS Tyre a portal that passes calls on to others?
No. SOS Tyre answers directly and comes out with its own mobile tyre fitter, from its Milan base at Via Enrico Cosenz 63.
How quickly do you arrive?
The average arrival time is 30 minutes. On the phone we tell you straight away when we’ll arrive, depending on where you are.