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How do I contact SOS Tyre?
You can contact SOS Tyre by phone or on WhatsApp, at the same number, at any time of day or night.
- Phone: +39 377 326 0999
- WhatsApp: WhatsApp on +39 377 326 0999
- Online form: assistance request
- Base: Via Enrico Cosenz 63, 20158 Milan (Bovisa area, Municipio 9)
We operate 24 hours a day, 7 days a week, including Sundays and public holidays.
How do I request assistance?
To request assistance, give us a call: it's the most direct option when you're stuck with a flat tyre.
- Get yourself to safety, away from the traffic.
- Call +39 377 326 0999 or message us on WhatsApp.
- Tell us your location, vehicle, problem and, if you can, the tyre size.
- We tell you what's possible and when we'll arrive.
- We set off straight away and come to you: we'll have you back on the road in no time.
Alternatively, use the assistance request form, which guides you step by step: location, vehicle, problem, tyre size, photos and submit.
What information should I have ready?
Have a few essential details to hand: they help us understand straight away what's needed.
- Where you are: address, junction or a landmark; if you're in a garage, the floor and how to get in.
- Your vehicle: type (car, motorbike, SUV, van, electric), make and model.
- The problem: puncture, flat tyre, cut, bulge, blowout.
- The tyre size, for example 205/55 R16 91V: you'll find it on the sidewall or in the vehicle registration document (see how to read the tyre size).
- Whether you have a spare wheel, space-saver or repair kit, and whether your tyres are run-flats.
How do I send my location and photos on WhatsApp?
On WhatsApp you can send us your location and photos directly from the chat with +39 377 326 0999.
- Location: tap the attachment icon, choose "Location", then send your current location.
- Photo of the damage: frame the punctured or damaged area, close up and in good light.
- Photo of the sidewall: a clear shot of the markings showing the tyre size.
Photos let us make an initial assessment; the final one is made on the spot, after inspecting the tyre.
Can I come to your premises?
No: SOS Tyre is a mobile, on-the-road service. Via Enrico Cosenz 63 is our operating base, not a workshop open to the public. For assistance, call us: we come to you, wherever your vehicle is, in Milan, the surrounding area and the neighbouring provinces.
Find out how our mobile tyre fitter service works and which areas we cover.
Frequently asked questions
Are the phone number and WhatsApp number the same?
Yes. You can call or message us on WhatsApp at the same number, +39 377 326 0999. If you're stuck with a flat tyre, calling is the quickest way to explain the situation; WhatsApp is handy for sending your location and photos of the tyre.
Can I contact you at night too?
Yes, SOS Tyre operates 24 hours a day, 7 days a week, including Sundays and public holidays. You can call +39 377 326 0999 at any time. At night, the first thing to do is get yourself somewhere safe, well lit and away from the traffic.
Can I book a non-urgent job?
Yes, non-urgent jobs are done by appointment. If your vehicle is parked at home, at the office or in a garage, call us or message us on WhatsApp: we'll agree a day and time together, always wherever your vehicle is, in Milan or the province. This also applies to tyre changes at your door.
Where is SOS Tyre based?
SOS Tyre's base is at Via Enrico Cosenz 63, 20158 Milan, in the Bovisa area (Municipio 9). It isn't a workshop open to the public: we're a mobile service and come to wherever your vehicle is, in Milan and the province.